FAQ

 

What types of apparel do you offer?

Emogaze specializes in edgy and stylish apparel, including unique pieces like the "Dangerous Hoodie." Our collection is designed to blend fashion with a touch of individuality, ensuring that each item makes a bold statement while providing comfort.

How long does shipping take?

We process and ship orders within 3-10 business days. Delivery times may vary based on your location and the shipping method selected at checkout.

What is your return policy?

Unfortunately, we do not accept returns or refunds. However, if you receive a defective or damaged item, or if the wrong item was sent, please contact us immediately for assistance.

Can I cancel my order after it has been placed?

Once an order is placed, it cannot be canceled. We recommend reviewing your order carefully before completing the purchase to ensure that all details are correct.

Do you offer international shipping?

Yes, we offer international shipping. Please note that shipping times and costs may vary depending on the destination country.

What should I do if my item is damaged upon arrival?

If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

How can I contact customer service?

You can reach our customer service team by emailing us at emogaze23@gmail.com. We aim to respond to all inquiries as quickly as possible.